1) We mail workbooks in weekly batches. We will mail your workbook(s) to you at least one week before the start of the webinar (except for last-minute registrants). You will receive tracking information from Stamps.com after we ship the workbook(s).
2) This is a live broadcast. You cannot rewatch the broadcast on demand. You must be present during the broadcast.
3) Webinar access instructions will be e-mailed by end-of-day on Tuesday, April 13, 2021. Please check your spam and junk folders. Contact info@esp-inc.com on April 14, 2021 if you do not receive your webinar access instructions.
4) Access to X-ZONE will be set up by end-of-day Tuesday, April 20, 2021 following the webinar. You have 9 months to activate your X-ZONE and 6 weeks of usage after activation.
5) For category A CMEs, we will send our attendance roster to the SDMS at the conclusion of the webinar. The SDMS will e-mail your CME certificates to you 1-3 weeks after the conclusion of the webinar.
6) For category 1 CMEs, we will e-mail a Penn State survey to all recipients. Upon successful completion of the survey, you will receive your category 1 CMEs.
7) For technical questions regarding the webinar, please refer to our FAQ page: https://thrive.esp-inc.com/faqs. The webinar is best viewed from a PC or Mac. We do not recommend using phones, tablets, iPad, or other handheld devices.